Sources

Food Retail - Channel Intelligence Report - 15 June 2021

Written by Mohammed Zabwala | Jun 15, 2021 10:10:08 AM

Average Ticket Grows As Consumers Adhere To COVID Lifestyle While Prices Edge Higher; Most Stores Meeting QTD Targets; Retailers More Optimistic Despite Restrictions Easing

 

Research Highlights

  • Footfall Improves YOY As Stores Extend Opening Hours; Customers Feel Safer To Visit Stores Once They Receive COVID Jabs; Restaurant Reopening’s Boosting Impulse Traffic To Stores

  • Average Customer Spend Rises As Customers Fulfil Pent-Up Demand; Customers Need More Outfits To Visit Bars And Restaurants; Consumer Confidence Improves While Customers Buy Greater Variety Of Items

  • Inventory Levels Remain Flat Despite Longer Lead Times; Online Sales Helping Clear Excess Inventory At Stores; Major Improvement In Logistical Efficiency

  • Prices Remain Flat Across The Sector As Demand Remains At Satisfactory Levels; More Pricing Competition In Sector; Customers Joining Membership Schemes For Preferential Prices

  • In-Store Promotions Unchanged As Retailers Focus On Online Platforms To Capture Market Share; Promotions Being Directed Towards Members

  • Revenues Trend Upwards YOY And Meet Targets As Consumer Confidence Improves And Online Sales Flourish; Membership Schemes Enticing Customers To Spend More; Pent-Up Demand Across Both Younger And Older Customers

  • Store Costs And Margin Contributions Rise As Stores Extend Opening Hours And Higher More Staff; COVID Safety Costs Increase YOY As Managers Consult Specialists To Implement Safety Measures Specific To Their Store

  • E-Commerce Revenue Growth Decelerates But Continues To Thrive And Beat Targets As Store Closures Force Customers Online; Store Managers Praise Online Integration Within Stores; Click & Collect Sales Surging Since Store Reopening’s

  • Huge Improvement In 6 Month Trading Outlook As Vaccinations Expected To Make Customers Feel Safer In Stores; No More Store Closures Expected; Managers Expecting Sales Transference From The Closure Of Bankrupt Retailers

 

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